Store Policies & Guidelines
Comprehensive rules regarding orders, shipping, exchanges, prescription lenses & privacy
Need Direct Help?
Our customer service team is available 24/7 to resolve your inquiries.
WhatsApp SupportPayment & Cancellation
COD & Cards
Cash on Delivery, Visa, MasterCard
Cancellations
Allowed only before dispatch
Refund Timeline
5 - 7 Business Days
1. Accepted Payment Methods & Advance Payments
We accept Cash on Delivery (COD), Direct Bank Transfers, and Online Card Payments. Partial advance deposit may be required for high-value orders or custom optical lens cutting.
2. Cancellation Terms & Refund Process
Cancellations are accepted only prior to order dispatch or lens fabrication. Approved refunds are returned via original payment channel within 5 to 7 business days.