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Official Store Guidance

Store Policies & Guidelines

Comprehensive rules regarding orders, shipping, exchanges, prescription lenses & privacy

Section 8 of 10 Payment & Refund

Payment & Cancellation

Effective: September 2026

COD & Cards

Cash on Delivery, Visa, MasterCard

Cancellations

Allowed only before dispatch

Refund Timeline

5 - 7 Business Days

1. Accepted Payment Methods & Advance Payments

We accept Cash on Delivery (COD), Direct Bank Transfers, and Online Card Payments. Partial advance deposit may be required for high-value orders or custom optical lens cutting.

2. Cancellation Terms & Refund Process

Cancellations are accepted only prior to order dispatch or lens fabrication. Approved refunds are returned via original payment channel within 5 to 7 business days.

DesignersGlasses Policy & Implementation Framework Contact Customer Desk